Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Convenient kitchen amenities
Delayed check-in
Service could be improved
7.6/10
Very good
Rooms
7.7
Location
8.7
Service
7.3
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
7.8
7.8/10 based on 1402 reviews
Ken
United Kingdom,
April
2024
7.4/10
The hotel offered clean and comfortable rooms for a reasonable rate, which was a great value compared to other options around the NL. However, the check-in process delayed our plans significantly. The location was beautiful and convenient, with easy access to attractions and amenities, but the service could be improved.
Rooms
8.0
The rooms were clean and comfortable.
Service
6.0
The housekeeping service was satisfactory.
Location
9.0
The location was very beautiful and convenient, right around the corner from the zoo and gardens.
Dining
7.0
The dining options were limited during our stay.
Facilities
7.0
The hotel offered convenient kitchen amenities and a nespresso coffee machine.
Great location
Delayed check-in
Graham
United Kingdom,
November
2023
6.8/10
My stay at the hotel was quite mixed. While the location was great with convenient amenities nearby, I felt a bit unsafe in our basement room at night. The room was also too hot due to the limited air conditioning and lack of windows. The lack of proper lighting made the room feel dark.
Rooms
6.0
I didn't feel safe in our basement room at night, and the air conditioning didn't cool the room enough. More lighting or lamps would have helped.
Service
7.0
The housekeeping service was good, but nothing extraordinary.
Location
8.0
The location was slightly outside the center, but the tram stop made it convenient to get around. Being near the Botanical gardens and Opera House was a nice touch.
Dining
6.0
We enjoyed the Hungarian beef stew during our stay, but the dining experience overall was nothing exceptional.
Facilities
7.0
The hotel offered some good facilities such as a Nespresso coffee machine and a dishwasher in the room.
Bert
United Kingdom,
October
2023
8.8/10
The hotel is a gem, perfectly located right outside the main hustle and bustle, just a short stroll away from some highlights of the city. The rooms are beautifully decorated, the bed is incredibly comfy, and the ambiance with the dim lighting is warm and cozy. However, at 140 EUR per night, it offers great value for money. The cleanliness is top-notch, making it a real sanctuary during my stay.
Rooms
9.0
The rooms were nicely decorated, the bed was very comfortable, and the location is perfect. They were very clean, warm, and cozy due to the dark lighting.
Service
9.0
The service was exceptional, and the housekeeping was on point. The staff really made my stay comfortable and convenient.
Location
9.0
The location was superb, just outside the main hubbub, close to lovely parks, and surrounded by many great restaurants. It was quiet at night but a short walk to several attractions. Being across the street from the zoo added a charming touch to the setting.
Dining
8.0
The dining experience in town was exceptional, with under bed lights creating a cozy atmosphere. The best pizza I've had in a while was a delightful surprise.
Facilities
9.0
The hotel offers fantastic facilities, including a convenient kitchen with a Nespresso coffee machine, kitchen tools, dishwasher, Ceran hob, and Marshall Music system.